MF743Cdw How to do 2 sided original scanning from device control panel

[frunobulax]

Hello,

Is it possible to scan double sided originals from the device control panel?

I cannot find any option to do so.

I can do it from the utility on the PC, but this is not convenient. 

[Arpboy]

I had the same issue, and after working with a terrific Canon tech, we found the problem (at least in my case).

We tried removing all Canon drivers and devices and re-installing, but it didn't help. It turned out I had some sort of TWAIN conflict (it's a scanner standard for remote scanning). What DID help:

• Go into your C: drive.
• Go into \Windows
• Look for the twain_32 or twain_64 folder (it was twain_32 in my case)
• Look for the folder that starts "MF741" or similar. It may or may not have a bunch of numbers after it.
• Delete or rename all folders that start with it (I had two).
• Re-install the drivers.

After that, I went into the MF_Scan utility and the checkbox was there. What I wanted was the Color and B/W options to be single-sided, and the Custom 1 and Custom 2 to be the same thing, but double-sided. It worked fine.

One other thing I liked: I turned off the date folder and aimed all scans to a single scan folder. I also changed everything to PDF to make it easier to file.

Hope this helps!

[blackJMYNTRN]

I tried all of the above and on mine scanning mode is only Auto Mode with no other options nor anything regarding double sided. 

[Ron]

Hi blackJMYNTRN,

So that the community has all the information to help you, please confirm that the unit you have is the exact same Color imageCLASS MF743Cdw model as listed in the original post.  If you have a different model please provide that model name.

[shadowsports]

I had asked these questions previously.  

@blkJMYNTRN,

Please consider starting your own topic as I suggested previously.

https://community.usa.canon.com/t5/Office-Printers/Scanning-2-Sided-on-ImageCLASS-MF743Cdw-using-MF-...

Piggybacking on another users thread makes it more difficult for those of us trying to help.

Start a new topic here:

https://community.usa.canon.com/t5/forums/postpage/board-id/officeprinters