We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.
Thank you for the reply (even though it has been a month!) I was finally able to reach an agent who was able to resolve the issue. I had to uninstall/reinstall the drivers as the agent informed me that sometimes they are corrupted when downloaded. I am not able to print via USB, but am able to print and scan wirelessly.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM