07-16-2022 11:17 PM
I can duplex scan on the MF Scan Utility, but cannot using Adobe Acrobat Pro. Is there a solution, or am I stuck using the MF Scan Utility?
08-16-2022 06:28 PM
We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.
08-17-2022 02:14 AM
Thank you for the reply (even though it has been a month!) I was finally able to reach an agent who was able to resolve the issue. I had to uninstall/reinstall the drivers as the agent informed me that sometimes they are corrupted when downloaded. I am not able to print via USB, but am able to print and scan wirelessly.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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