07-27-2022 03:05 PM
I'm attempting to scan documents to my gmail account using. I created a new gmail account solely for my Canon MFD. I setup an App Password solely for the Canon MFD. I've tried various settings in various configurations, and I keep getting error messages (753, 841, 806) and I've taken each action as directed by the error message displayed on the Canon MFD.
Can anyone please point me to a single set of directions that will allow for the scanning of documents to a gmail account? I'm on hold with Canon Support now w/ an estimated wait time of no less than 30 minutes.
Below are my Remote UI settings. Current SMTP port setting is 587 but I believe I tried 456 or something similar earlier based on different instructions. I'm at a complete loss on how to get set this up. Any help appreciated.
08-22-2022 03:31 PM
Hello KruiserIV,
The set of error codes that you are getting point to the scanner being denied access when attempting to connect to your mail server. In this situation, I would suggest speaking with support over the phone at 1-800-652-2666. Our agents would be happy to check what security setting or configuration issues are causing those errors.
08-25-2022 10:55 AM
Check to make sure that your Gmail account has "less secure apps" enabled. https://support.google.com/a/answer/6260879?hl=en#:~:text=How%20to%20Enable%20less%20Secure%20Apps%2....
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.