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New Contributor
Posts: 2
Registered: ‎07-29-2019

MF733cdw error E744-5000

I just purchase the Canon MF733cdw last week and I have been getting the following error in the LCD screen.

 

Can someone provide direction on this issue since this is a new printer?

Product Expert
Posts: 700
Registered: ‎09-30-2013

Re: MF733cdw error E744-5000

Hi Igrullonbb.

 

Please call our telephone support group at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. A technician will be able to assist you with getting this issue resolved.

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New Contributor
Posts: 2
Registered: ‎07-29-2019

Re: MF733cdw error E744-5000

I contacted Canon support, they informed me I have a bad unit (surprising since this is brand new from the store). They will be shipping me a "refurbished" unit, hoping it works. 

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