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MF733cdw error E744-5000

lgrullonbb
Apprentice

I just purchase the Canon MF733cdw last week and I have been getting the following error in the LCD screen.

 

Can someone provide direction on this issue since this is a new printer?

2 REPLIES 2

Patrice
Whiz

Hi Igrullonbb.

 

Please call our telephone support group at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. A technician will be able to assist you with getting this issue resolved.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

I contacted Canon support, they informed me I have a bad unit (surprising since this is brand new from the store). They will be shipping me a "refurbished" unit, hoping it works. 

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