12-18-2024 04:23 PM - last edited on 12-18-2024 04:24 PM by SamanthaW
Hi! I have had my printer for a few years and have recently run into a blocking issue. I am trying to print but it consistently shows the printer is "offline". I have restarted the printer, the computer, unplugged the printer, etc. I have also uninstalled and reinstalled the driver. The printer is showing a solid blue light for connection and a solid white light for power.
I am using a MacBook Pro on version 12.2.1.
I am trying to print things for holiday gifts, so any help getting it back online would be helpful!!
12/18/2024: New firmware updates are available.
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