05-23-2022 11:48 AM
My printer has started printing shadowy "echoes" of previous lines about every 3 inches or so-obviously something to do with an imprint on the roller. and only on the left side of the page. I have tried doing all the cleaning options on the maintenance menu but no luck. any ideas how to fix?
05-27-2022 03:04 PM
If you are getting ghost images on the paper and you have already tried cleaning the image transfer belt and the fixing assembly, It looks like there a problem with the hardware.
You can use the link HERE to access your MyCanon account and check your service options or you can contact support at 1-800-652-2666.
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