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MF733Cdw printing shadowy copy of previous lines

printoops
Apprentice

My printer has started printing shadowy "echoes" of previous lines about every 3 inches or so-obviously something to do with an imprint on the roller.  and only on the left side of the page.  I have tried doing all the cleaning options on the maintenance menu but no luck.  any ideas how to fix?  

1 REPLY 1

Hector
Product Expert
Product Expert

Hello Printoops,

If you are getting ghost images on the paper and you have already tried cleaning the image transfer belt and the fixing assembly, It looks like there a problem with the hardware.

You can use the link HERE to access your MyCanon account and check your service options or you can contact support at 1-800-652-2666. 

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