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MF733CDW Cannot Scan to Email with SMTP Auth - Error 806 suddenly

jehlybean
Apprentice

Hello,

 

I have been searching for a solution but despite trying everything, I am unable to get this to work for gmail.  This worked perfectly fine as of a month ago, but I am unable to get it to work anymore.

 

I have tried the following:

1. Re-obtained an app-specific password.

2. Changed the email and obtained another, different, app-specific password.

3. Verified port 587 is in the network settings for SMTP.

4. Checked the TLS box.

5. Updated to latest available firmware.

3 REPLIES 3

Stephen
Moderator
Moderator

You might want to call support so they can walk you through this one! They're at 800-652-2666 Monday through Friday from 9:00 am to 8:00 pm (ET).

Thanks - already tried that per my original post.

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