01-02-2026
06:33 PM
- last edited on
01-02-2026
09:23 PM
by
Tiffany
For unknown reason, suddenly I couldn't print to my CANON Pixma TR8520, the option of printing the document disappeared! I only allow me to print in PDF via other software. The last time I was able to print was 6-7 months ago, and I didn't upgrade change my configuration/
01-02-2026 09:22 PM
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01-04-2026 08:58 AM
If the option to print is missing on your PIXMA TR8520, ensure that you have the correct printer driver installed and that you are not using AirPrint, as it may limit certain features. Try reinstalling the printer driver or checking your printer settings in the system preferences.
Users often experience missing print options when using the PIXMA TR8520. This can occur due to several reasons, including driver issues or incorrect printer settings.
Check Printer Connection
Ensure that the printer is properly connected to your computer or network. If using USB, confirm the cable is secure. For wireless connections, verify that both the printer and computer are on the same network.
Install Correct Drivers
Make sure you have the latest drivers installed for the PIXMA TR8520. Visit the Canon website to download the appropriate driver for your operating system.
Select Correct Printer in Settings
When adding the printer, select the Canon series instead of AirPrint. This can help restore missing options like double-sided printing or draft quality.
Reinstall Printer
If options are still missing, try removing the printer from your system and adding it back again. This can sometimes reset the settings.
Check for Software Updates
Ensure your operating system is up to date, as updates can resolve compatibility issues.
By following these steps, you should be able to restore the missing print options for your PIXMA TR8520.
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
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Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
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RF100-300mm F2.8 L IS USM - Version 1.0.8
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