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PIXMA TR8520, option to print missing

punzotang
Apprentice

For unknown reason, suddenly I couldn't print to my CANON Pixma TR8520, the option of printing the document disappeared!  I only allow me to print in PDF via other software.  The last time I was able to print was 6-7 months ago, and I didn't upgrade change my configuration/

2 REPLIES 2

Tiffany
Moderator
Moderator

Welcome to the forum!

So that the Community can help you better, let us know how are you connecting? Which version of Windows or macOS you are using?  Are there any error messages? 
Any other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

DerrickL
Rising Star
Rising Star

If the option to print is missing on your PIXMA TR8520, ensure that you have the correct printer driver installed and that you are not using AirPrint, as it may limit certain features. Try reinstalling the printer driver or checking your printer settings in the system preferences.

 

 

 

Missing Print Options for PIXMA TR8520

Common Issues

Users often experience missing print options when using the PIXMA TR8520. This can occur due to several reasons, including driver issues or incorrect printer settings.

Troubleshooting Steps

  1. Check Printer Connection
    Ensure that the printer is properly connected to your computer or network. If using USB, confirm the cable is secure. For wireless connections, verify that both the printer and computer are on the same network.

  2. Install Correct Drivers
    Make sure you have the latest drivers installed for the PIXMA TR8520. Visit the Canon website to download the appropriate driver for your operating system.

  3. Select Correct Printer in Settings
    When adding the printer, select the Canon series instead of AirPrint. This can help restore missing options like double-sided printing or draft quality.

Additional Tips

  • Reinstall Printer
    If options are still missing, try removing the printer from your system and adding it back again. This can sometimes reset the settings.

  • Check for Software Updates
    Ensure your operating system is up to date, as updates can resolve compatibility issues.

By following these steps, you should be able to restore the missing print options for your PIXMA TR8520.

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