09-16-2019 10:28 AM
After enrolling in the macOS Catalina beta, I found the network scan function/MF Scan Utility will not work. I understand it's a beta and a lot of things don't work.
However ... I am ASSUMING there will be a driver update coming. RIGHT?
FWIW printing functions, on both my MF731 and my PRO-100 continue to work flawlessly.
(I actually like the Canon scan utility and use it a lot...!!)
Cheers!!
Ken
Solved! Go to Solution.
09-16-2019 04:31 PM
Hi kenstjohn.
The beta version of macOS Catalina is not currently supported with the imageCLASS machines. Drivers and software are normally released for supported units after a new operating system has been commercially released. It is recommended that you check back in a few weeks for updated versions of the scanner drivers and MF Scan Utility.
If you have any other questions, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).
09-16-2019 04:31 PM
Hi kenstjohn.
The beta version of macOS Catalina is not currently supported with the imageCLASS machines. Drivers and software are normally released for supported units after a new operating system has been commercially released. It is recommended that you check back in a few weeks for updated versions of the scanner drivers and MF Scan Utility.
If you have any other questions, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).
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