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MF644cdw - setting up the default paper tray

geeaitch
Contributor

Just to level set, my printer comes with 2 trays - the top one is the multi-purpose tray which looks like a slot in the front of the pronter where one feeds papers of different sizes I suppose. The bottom one is a paper cassette called "A4/Plain 2".

 

My printer keeps selecting the multi-purpose tray as the default  for print jobs. This requires that I feed in paper manually - not cool. I would like to change this to the tray #1 ( lower tray) but cant figure out how.

 

For default preferences, I have selected - auto tray selection by the printer but this does not seem to work. I cant figure out how else to set this up. I've spent quite a bit of time on the home screen -> paper settings option

 

Any ideas will be much appreciated. Till then I'll continue research this ....

 

Thanks

33 REPLIES 33

Thank you so much!  This was the ONLY thing that worked for me!

Thanks so much, I was having fits trying to get this changed back to bottom tray. I don't even know how I got it changed to default to MP tray. I agree with other comments that this printer needs some user interface improvements big time.

DerekvB
Apprentice

Eureka!  I just called Canon support today and found out how to fix the problem of making Tray 2 the default tray:

 

1) Go to Paper Settings

2) Click on the lower printer (mine says 1 LTR Plain2)

3) Press LTR

 

now, here's the trick ...

 

4) scroll UP and you'll see LTR Plain 1 - select that)

 

Close the window, go forth and sin no more!

HotSnapZ
Apprentice

Make sure you UI access is on and access your Printer via IP address.  By adjusting my settings here in the highlighted area and applying changes, it solved this frustrating problem for me.  I also turned off the multipurpose tray in all the Menus/Paper Settings listed in many other responses.

 

Canon_Win10_Tray_Issue.png

Ronnell
Apprentice

I am also experiencing this problem. Very frustrating!

Thanks, that worked!!

For over a year my MF644CDW printed fine from one computer wirelessly, but gave the "Error Load Paper" message when printing from a second printer, so I knew the problem was not the printer itself. After trying every trick and tip in this and a couple of other forum threads, one tip solved the problem. When I installed the printer on the second computer, I did so by searching for the printer then letting the computer set it up. That meant that most likely a Microsoft driver was used. The printer preferences boxes were different but essentially allowed for similar settings so I assumed it should work. However none of the settings eliminated the error message. So, I removed the printer and installed the drivers from the CD that came with the printer. Voila! The printer now prints perfectly with no errors and the preferences settings boxes are identical between the two computers.

I tried everything and the post by djudmit was the most accurate. First, get access to remote UI. Then in the printing section cut off the Multipurpose drawer, I cut if off in eery section it was listed in

Hi,

this was so frustrating but your method works, thank you so much!

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