My PIXMA G5020 will no longer print double-sided. After sending a print job, the printer wakes up but then my Mac immediately displays a "printer is offline" message. I had double-sided set as a default and was experiencing this problem even with one-page jobs. Single-sided printing works consistently so I've changed my default setting, but would still like to be able to print longer documents double-sided.
This problem began in July-August 2024 after updating to firmware version 1.040; another firmware update was installed on 12/4/2024. My Mac OS is Sequoia 15.1.1.
