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New Contributor
Posts: 1
Registered: ‎08-22-2019

MF644CDW scan to e-mail issue

[ Edited ]

Hi peeps,

I have an issue with scan to email (Gmail) from the printer. I tried different POP and SMTP ports and protocols and seems to be nothig works. POP enabled in Gmail, no firewall, machine is in DMZ currently.   Any help appreciated.

 

 

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Reputable Contributor
Posts: 906
Registered: ‎11-19-2017

Re: MF644CDW scan to e-mail issue

If you are using GMAIL:

 

smtp.gmail.com

Username: full gmail address

PW

 

Port 465 (SSL required)

or

Port 587 (TLS required)

 

Ensure you select the correct authentication type depending on the port you use.

 

For your own knowledge in the future.  Putting a device in the DMZ doesn't help if your ISP is blocking ports.  You can move it back behind your FW once you get mail working.     

Rick
Bay Area - CA
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