Looking for assistance with the color correction for my Imageclass MF641CW laser printer. Every time I try to print in color the colors don't seem to match on my MF641CW. I have followed the instructions listed in the manual but they don't seem to correct the issue. Does anyone have an idea of what i can do to get the colors to match or look at least normal.
Correcting "Print Color Mismatch"
We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.
If you are seeing a tint in your image and you are using the toner cartridges that came with the printer, to see what type tint you have or the severity of the tint could you attach a sample print of the tinted print and a copy of the original image. You can also contact our support team directly over the phone at 1-800-652-2666. Our agents can also review any sample images and check your print/program settings.
The image that you sent in looks like there is an issue with the yellow toner cartridge and the toner is not getting to the paper. You can try opening the printer and checking the toner cartridge for any packing material and if it is seated correctly. While the toner cartridge is out of the printer, you can give it a gentle shake to make sure the toner is evenly distributed in the cartridge.
If you continue to have issues, I would suggest contacting support at 1-800-652-2666 to check. they would be happy to check what might be going on with the yellow toner and can provide any service options.