12-28-2017 09:11 AM
12-28-2017 09:23 AM
Thanks for reaching out to Canon USA!
For something like this, you'll want to reach out to support for assistance. Our US-based team is available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays at 1-800-OK-CANON (800-652-2666).
If you're outside of the USA, please click HERE for your support options.
02-03-2018 12:56 PM