08-29-2022 11:40 AM
When sending a fax to my uncle's MF269dw (printer/scanner/fax), my fax indicates it was successfully sent. However, the log on his machine shows "error" and there is no fax on his end, either printed or in memory.
Any help or suggestions appreciated.
09-20-2022 01:01 PM
We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance. For a more immediate response, you can contact support at 1-800-652-2666. Our agents would be happy to help check what might be causing the problem.
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