MF229dw always paused

[COREtree]

Why is my MF229dw always paused?  Is there any way to stop this?  Just about every time I go to print a document I have to unpause it.

I'm using Windows 10.

The printer is plugged into my Router with a Cat 6 cable.

The router is a NETGEAR Nighthawk X6 AC3200.

Thanks in advance!

[COREtree]

Small update to my situation.

I turned off the printer, disonnected it from my router and uninstalled the drivers and all Canon software.

I followed the instruction manual and reinstalled the printer.

The first time I tried to print the printer was paused again.  I have to constantly unpause this thing.  Is there a setting somewhere that stops it from pausing?

[COREtree]

Here is a photo of my paused screen.  I have to unpause the printer just about every time I have to print.

[Patrice]

Hi COREtree.

I will be able to assist you.

It is recommended that you download and install the firmware update from the Canon website.  Please click the link below, and then select the [Firmware] tab to download the file:

imageCLASS MF229dw - Drivers & Downloads

If the issue persists, please call us at 1-800-OK-CANON (1-800-652-2666) for further assistance.