10-09-2016 10:13 AM
I have to turn it off and restart the whole thing. What am I missing. Not addressed anywhere on line. Please help?
11-01-2016 04:07 PM
Hi Pumpkiepup.
I will be able to assist you.
So that I can best assist you, I will need to gather some more information. Please reply with the following information:
1. When the paper runs out and the "No Paper" error appears on the screen, do you load the paper and press [OK]? If so, does the error continue?
2. Does this issue happen when printing from a specific program?
I look forward to your reply. Should you need immediate assistance, please call us at 1-800-OK-CANON (1-800-652-2666).
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.