10-09-2016 10:13 AM
I have to turn it off and restart the whole thing. What am I missing. Not addressed anywhere on line. Please help?
11-01-2016 04:07 PM
Hi Pumpkiepup.
I will be able to assist you.
So that I can best assist you, I will need to gather some more information. Please reply with the following information:
1. When the paper runs out and the "No Paper" error appears on the screen, do you load the paper and press [OK]? If so, does the error continue?
2. Does this issue happen when printing from a specific program?
I look forward to your reply. Should you need immediate assistance, please call us at 1-800-OK-CANON (1-800-652-2666).
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