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MF229dw When it runs out of paper and I reload there is no way to start it printing again.

Pumpkiepup
Apprentice

I have to turn it off and restart the whole thing. What am I missing. Not addressed anywhere on line. Please help? 

1 REPLY 1

Patrice
Whiz

Hi Pumpkiepup.

 

I will be able to assist you.

 

So that I can best assist you, I will need to gather some more information.  Please reply with the following information:

 

1.  When the paper runs out and the "No Paper" error appears on the screen, do you load the paper and press [OK]?  If so, does the error continue?

 

2.  Does this issue happen when printing from a specific program?

 

I look forward to your reply.  Should you need immediate assistance, please call us at 1-800-OK-CANON (1-800-652-2666).

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