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MF Scan Utility MF445dw

gardner
Apprentice

I have installed the MF Scan utility - but when i try to run it i get an error message code 9,230 saying drivers are not installed. I have deleted the installation file and reinstalled it...get same message.

Any help would be appreciated.

Gardner

1 REPLY 1

Hector
Product Expert
Product Expert
Hello Gardner, To use the scan utility, you will have to install the separate scanner driver. It is a separate file that you can download and install from our Canon USA support site using the link below. https://www.usa.canon.com/internet/portal/us/home/support/details/printers/black-and-white-laser/ima... We would be happy to assist further with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the version of the Mac or Windows operating system on your computer we can provide some assistance.
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