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MB5120 "installation Failure" seems to be pervasive and has no support. Should I buy an HP?

kbmoose1
Contributor

Windows 11 Home, Dell laptop.   Had MB5120 installed on an HP laptop which was replaced by this Dell.

I've done the installation many times and it always gets 'Installation Failure'.   Process to resolve is worthless. 

Can't find a way to contact anyone except this Community, which has the same error with no responses.

Unit is still under warranty.   I'm ready to do a Google review being very honest, request a full refund from Canon, and buy something which doesn't say 'Canon' on it.

Please talk me out of that.

 

 

 

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