02-23-2023 09:24 AM - last edited on 02-23-2023 09:34 AM by Danny
Canon Maxify MB5420 does not detect ink level of empty ink cartridge and won't let me replace.
Solved! Go to Solution.
02-23-2023 11:47 AM
I got it fixed using two different hints. First I sent something to print, then before it finished printing I unplugged the printer. This prevented the ink cartridges from locking in place. Then I turned the left back white wheel until it clicked. This enabled the cartridge ejector. Then I moved the empty ink cartridge into the replacement position. When I pressed the blue button the cartridge was ejected and I was able to replace it.
02-23-2023 11:47 AM
I got it fixed using two different hints. First I sent something to print, then before it finished printing I unplugged the printer. This prevented the ink cartridges from locking in place. Then I turned the left back white wheel until it clicked. This enabled the cartridge ejector. Then I moved the empty ink cartridge into the replacement position. When I pressed the blue button the cartridge was ejected and I was able to replace it.
05-02-2023 05:56 PM
Blue button does not engage on ours. Thanks for the tip. I suppose this printer is trash unless there is a way to clean print heads
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