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New Contributor
Posts: 2
Registered: ‎03-03-2021

MAXIFY MB5120 no scan to PDF (multiple pages)

[ Edited ]

Hello all, 

 

Please see this link and then I will ask my question: https://ij.manual.canon/ij/webmanual/ScanUtility/M/MB5000%20series/2.0/EN/SU/su-110.html

 

Now, that link refers to the MB5000 series but it is pretty much idenical. 

 

The issue is that for a new MB5160 I setup, there is an option to scan to PDF (multiple pages) via pull scan method but no such option exists via control panel (push scan). When using push scan method, there is only a single page PDF option along with JPEG, TIFF and PDF (compressed).

 

Can anyone please explain to me why this would be the case? Maybe a Canon dev forgot to add it Smiley Happy I did forget to update the firmware so that may solve it but I find it almost unthinkable why such an option would be missing.

 

Thanks

Moderator
Posts: 231
Registered: ‎08-20-2018

Re: MAXIFY MB5160 no scan to PDF (multiple pages)

Hi,

 

Welcome to The Canon Forums, and thank you for your inquiry!

 

We appreciate your participation, however, we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

 

If you live outside the United States, to go: https://global.canon and select your country or region for your support needs.

 

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

New Contributor
Posts: 2
Registered: ‎03-03-2021

Re: MAXIFY MB5160 no scan to PDF (multiple pages)

Sorry. wrong model number. I meant Maxify MB5120.

Product Expert
Posts: 3,800
Registered: ‎07-28-2014

Re: MAXIFY MB5160 no scan to PDF (multiple pages)

Hi Marky000,

 

Multiple page PDF creation is only available when scanning from the computer.  It is not available when the scan is initiated from the MB5120.

 

 

 

 

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