07-30-2024 02:46 PM - last edited on 07-31-2024 09:42 AM by Danny
I don't know how to best describe this, but the printer is dropping parts of paragraphs that I'm printing, MS Word file. I've aligned the heads, deep cleaned, restarted the printer, replace the black ink cartridge... I'm printing black only.
I don't know what else to do. I purchased this new in 2019 from Best Buy. The red boxes show where the text is dropping out.
07-30-2024 02:48 PM
Thanks for joining the conversation, kvanderstel!
So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
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Thanks and have a great day!
07-30-2024 02:50 PM
Opps, sorry, it's an MB2720
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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