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MAXIFY MB2320 Prints Black in a Messed-Up Pattern

Riveraj
Apprentice

I own a Canon Maxify 2320 and I have been having a problem with it printing.

I have cleaned the print heads multiple times and even done SEVERAL deep cleanings on them, yet it STILL prints black in a messed up pattern.

I have gone through 3 of EACH types of ink cartridges to try to clean the printer but it continues to print wrong.

That’s 36 print cartridges total. I’m throwing money away. 

They we’re ALL Canon brand, NOT third party. 

1 REPLY 1

Hector
Product Expert
Product Expert

Hello Riveraj,

It does look like the printer needs service, but would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance. For a more immediate resolution or to check your service options, you can contact support over the phone at 1-800-652-2666.

  1. Would you be able to provide a sample image of the weird pattern that is printing?
  2. What type of paper are you printing on?
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