09-02-2024
07:36 AM
- last edited on
09-03-2024
09:51 AM
by
Danny
I'm continually wasting paper when I forget to turn off double sided printing. How do I turn this default off for all of my settings?
09-03-2024 09:44 AM
Thanks for joining the conversation, jrthomas100!
So that the Community can help you better, we need to know exactly which Canon printer model you're using within the MAXIFY GX4000 series. The model number should appear on the front of the unit just below the "MAXIFY" logo. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
09-03-2024 09:49 AM
This is a GX4020 printer.
06-30-2025 03:24 PM
Hello,
The issue would usually point to a driver setting on the computer. You can also try turning of some of the duplex settings under Eco settings using the steps in the link HERE. We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.
1. What version of the Mac or Windows operating system are you using on your computer?
2. What program are you printing from?
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