Laptop only prints on one of my two imageCLASS D570 printers

[golfmoab]

I recently purchased 2 D570 printers, one to use at home, one to use at the office.  I set up the one at the office and it worked great.  Then I setup the one at home.  It also works great for devices at home.  But the laptop that moves between the two locations won't print to the home printer.  I tried to add a new printer for it but Windows may be thinking its the same printer as the one at the office and when it goes to print it isn't the same.  Any ideas?

[normadel]

Are you connecting to both printers the same way.....USB, WiFi, Ethernet?

If you install the printer on a computer as one of them, it won't work with the others, unless you uninstall it on the computer and reinstall it with the desired connection.

Also, if you install it as a network printer at the office, the computer will not see the networked one at home. Different IP addresses.

[golfmoab]

Both printers are installed on WiFi.  My laptop isn't recognizing the one at home because it thinks it's the one at the office. When I went to the office today it sent the test print to the office printer.  Shouldn't I be able to install them both?

[normadel]

Yes, you can install both. You setup the one in the office while at the office, and call it "Office D570" .

Then you setup the one at home while at home and call it "Home D570".

You will have two instances of a D570 on the computer, identified accordingly, showing in Print dialogs. Choose the appropriate one for where you are.

It may be easier to completely  delete whatever D570s you have on the computer now...drivers, software....and start from scratch.