05-22-2024 09:54 AM - last edited on 05-23-2024 09:25 AM by Danny
Hi,
I am running Windows 11 ARM64 edition on my PC and I need to use a Canon laser printer LBP6240.
But I can't find any compatible driver.
What can I do?
05-22-2024 10:10 AM
Greetings,
Systems with ARM based processors. Very power efficient, but they also come with compatibility nightmares.
I'd return or exchange for an Intel based system if you can. Your printer woes are only the beginning.
Here is a list of Canon Printers currently supported under ARM:
Canon Knowledge Base - PIXMA / MAXIFY Products: Windows 10 / Windows 11 on ARM-Based Computers
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
09-03-2024 01:57 PM
I followed that link but I cant install or find a driver for my Pixma Pro 100s. Any help would be appreciated.
09-03-2024 02:05 PM
Hello!
Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation. However, we need to let you know that Canon USA hosts and moderates the Canon Community within the United States. We can only support Canon products manufactured for and used within the US market. Our team here at Canon USA does not sell or support the PIXMA PRO-100s.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
05-23-2024 09:25 AM
Thanks for joining the conversation, Chibibell!
So that the Community can help you better, we need to know exactly which Canon printer model you're using. We've dug deep and haven't been able to find a Canon printer with the model number you mentioned. It's possible that might be the reason you're unable to find a driver, so we recommend double-checking that information. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
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