Imageclass MF 445dw no scanner utility available to download

[mg22fpb]

Unable to download scan utility because it is not in driver files listed for the product. new user, frustrated and waiting on hold forever. You need more customer service hours for technical help. Don't refer to a utility in your instruction manual and not have it available on your website to download. 

[Danny]

Hi, mg22fpb!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[mg22fpb]

Windows 10 pro

[mg22fpb]

Windows Pro 10

[shadowsports]

I am deploying 445's to my remote users.

Fully supported under W10.

Support | Black and White laser | imageCLASS MF445dw | Canon USA

Drivers Tab

MF440SeriesMFDriverV6603W64.exe

includes ScanGear

Or

Software Tab

winmfscanutilityv11000.exe

The MF Scan Utility is software for conveniently scanning photographs, documents, etc.

[mg22fpb]

Thanks, finally found it on their site after calling support and waiting on forever hold. It was not under Drivers. It is listed under another tab that I was not aware was active, Software. Not sure why these are separated. Appreciate your reply.