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ImageClass Mf642CDW

johnlabib195
Apprentice

My printer model Mf642cdw

Is having to be restarted every time that It won’t load the printer’s Remote UI IP Address and at the same time when that happens- I also can’t print to it from my phone, I couldn’t find it on an Android and iPhone in the AirPrint list of found printers and with the Android even if I install the Canon print plug-in 

1 REPLY 1

Hector
Product Expert
Product Expert

Hello Johnlabib195,

If you are unable to access the remote UI and then are unable to print from any devices on the network, it will point to a drop in network communication. In this situation, you can try unplugging your router from the power for 5 seconds. Once the network is back up, you can check if you can print and access the remote UI. You can also try moving the printer so it has a better connection to your wireless router.

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