ImageClass MF741Cdw printing lightly; Adjust Image Quality operations not working

[EdMacias]

I'm having an issue with our MF741Cdw printing lightly.  I read a prior fix and followed its steps to

1. Clean the Fixing Assembly
2. Correct Print Color Mismatch
3. Auto Adjust Gradation - Full Adjust

However, when I tried to do steps 2 & 3,  I received a "Could Not Perform Correction" message.

What is the cause of this?  Do I need to update the drivers???

[julie598doyle · Accepted solution]

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@EdMacias wrote:

I'm having an issue with our MF741Cdw printing lightly.  I read a prior fix and followed its steps to

1. Clean the Fixing Assembly
2. Correct Print Color Mismatch
3. Auto Adjust Gradation - Full Adjust

However, when I tried to do steps 2 & 3,  I received a "Could Not Perform Correction" message.

What is the cause of this?  Do I need to update the drivers???

---

Hello,
It sounds like you've already tried some troubleshooting steps for your MF741Cdw printer, but it's still printing lightly and giving you a "Could Not Perform Correction" message. This issue could be due to a few reasons: medicarecard

1. Toner Cartridges: Ensure you're using genuine Canon toner cartridges. Counterfeit or non-Canon cartridges can cause issues.

2. Paper Settings: Make sure the paper settings on the printer match the type of paper you're using. Sometimes, incorrect settings can prevent the printer from performing adjustments.

3. Firmware and Drivers: Updating the printer's firmware and drivers can sometimes resolve these issues. You can download the latest firmware and drivers from the Canon support website.

4. Cleaning the Sensors: The sensors on the printer might need cleaning. You can use a small paintbrush or a cotton bud with a bit of alcohol to clean the sensors.

If none of these steps work, it might be best to contact Canon support for further assistance.

Best Regards,
Julie Doyle

[julie598doyle · Accepted solution]

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@EdMacias wrote:

I'm having an issue with our MF741Cdw printing lightly.  I read a prior fix and followed its steps to

1. Clean the Fixing Assembly
2. Correct Print Color Mismatch
3. Auto Adjust Gradation - Full Adjust

However, when I tried to do steps 2 & 3,  I received a "Could Not Perform Correction" message.

What is the cause of this?  Do I need to update the drivers???

---

Hello,
It sounds like you've already tried some troubleshooting steps for your MF741Cdw printer, but it's still printing lightly and giving you a "Could Not Perform Correction" message. This issue could be due to a few reasons: medicarecard

1. Toner Cartridges: Ensure you're using genuine Canon toner cartridges. Counterfeit or non-Canon cartridges can cause issues.

2. Paper Settings: Make sure the paper settings on the printer match the type of paper you're using. Sometimes, incorrect settings can prevent the printer from performing adjustments.

3. Firmware and Drivers: Updating the printer's firmware and drivers can sometimes resolve these issues. You can download the latest firmware and drivers from the Canon support website.

4. Cleaning the Sensors: The sensors on the printer might need cleaning. You can use a small paintbrush or a cotton bud with a bit of alcohol to clean the sensors.

If none of these steps work, it might be best to contact Canon support for further assistance.

Best Regards,
Julie Doyle

[EdMacias · Accepted solution]

In January 2024 I purchased a set (4 colors) of high-yield Canon CRG 055 Toner Cartridges on Amazon for $605 + tax, which I used to replace cartridges as they were used up.  In mid-September I received a refund from Amazon (which I hadn't asked for) for the price of the order and the reason given was "Item not satisfactory".  The order was filled by Lake Falls, and apparently they were selling counterfeit ink.  I wouldn't have figured that out without help from you and the board... THANKS!