@EdMacias wrote:
I'm having an issue with our MF741Cdw printing lightly. I read a prior fix and followed its steps to
- Clean the Fixing Assembly
- Correct Print Color Mismatch
- Auto Adjust Gradation - Full Adjust
However, when I tried to do steps 2 & 3, I received a "Could Not Perform Correction" message.
What is the cause of this? Do I need to update the drivers???
Hello,
It sounds like you've already tried some troubleshooting steps for your MF741Cdw printer, but it's still printing lightly and giving you a "Could Not Perform Correction" message. This issue could be due to a few reasons:
Toner Cartridges: Ensure you're using genuine Canon toner cartridges. Counterfeit or non-Canon cartridges can cause issues.
Paper Settings: Make sure the paper settings on the printer match the type of paper you're using. Sometimes, incorrect settings can prevent the printer from performing adjustments.
Firmware and Drivers: Updating the printer's firmware and drivers can sometimes resolve these issues. You can download the latest firmware and drivers from the Canon support website.
Cleaning the Sensors: The sensors on the printer might need cleaning. You can use a small paintbrush or a cotton bud with a bit of alcohol to clean the sensors.
If none of these steps work, it might be best to contact Canon support for further assistance.
Best Regards,
Julie Doyle
