cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

ImageCLASS MF654Cdw: can't find my printer when installing driver

anon3
Apprentice

I just recently bought this printer and I can't seem to find it when I am setting up the driver for it. I have installed the recommended software and driver for my OS but when I go to Setup Wizard for MF drivers, I can't seem to find my device no matter how much I try. Using USB wires to connect my printer and PC also doesn't work, I have reset my printer multiple times to no avail.

has anyone else with this similar problem found a solution to fix it? 

I would greatly appreciate it.   

1 REPLY 1

Danny
Moderator
Moderator

Thanks for joining the conversation, anon3!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Avatar
click here to view the press release
Announcements