I am trying to connect the scanner of a new MF8580 to my iMAC

[Lavezzi]

I am trying to connect the scanner of a new MF8580 to my iMac. The printer works fine and the iMac does recognize the scanner, but they fail to connect. I downloaded the MF Toolbox from the Canon site, but it does not work because the scanner and computer do not connect. When I try to scan, the message on the display is also that I should connect the scanner to the computer. But how?

I hope someone can help to resolve this issue!

[Crista]

Hi Lavezzi!

To have a better understanding of your issue, please let everyone know what version of the Mac OS you are running on your iMac. That way, community will be able to assist you with suggestions appropriate for your product.

Thanks!

[Lavezzi]

Thanks! My IMac runs OS X 10.7.5.

[freddie]

was this ever resolved? im having the same issue on a windows computer

[Jessica]

Hi Freddie!

In order to eprovide you with the proper steps, please let everyone know what version OS you are running on your machine. That way, the community will be able to assist you with a workflow appropriate for your computer.

Thanks!

[Jessica]

Hi Freddie!

In order to eprovide you with the proper steps, please let everyone know what version OS you are running on your machine. That way, the community will be able to assist you with a workflow appropriate for your computer.

Thanks!