Office Printers

[rkon]

I don't remember what I set my manager ID and PIN to on my printer; how do I reset them (or factory reset the whole printer if that's what's required)?

It is an imageCLASS MF6160dw

Thanks

[James_C · Accepted solution]

Hi rkon,

The factory default System Manager ID and password is 7654321 for both ID and password.  If this was changed, We will be happy to provide you with the steps to reset the printer.  Please contact our Desktop Printing and Imaging Solutions Department at 1-800-OK-CANON (652-2666), 8A-8P EST, Monday - Friday (excluding holidays).  The support representative can perform a printer reset after you provide proof of purchase.  I apologize for any inconvenience this may cause; however, these steps need to be provided by phone with a technician assisting you through it.

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

[msinkler]

I have the same question for Canon imageCLASS LBP612CDW Color Laser Printer. Will this process work on my printer?

Thanks 

Mel 

[Patrice]

Hi msinkler.

Yes, you will need to contact our telephone support group and they will be able to assist you with resetting the information. Please call 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).