Just purchased a new Canon imageCLASS MF465dw but after unboxing, removing all the packing tape, plugging in, and pressing the power button, the printer will generate a loud grinding/rumble noise before showing error message E202-0002 (Turn machine o...
Thanks tommyznguyen! This worked for my imageclass mf465dw. It took a few tries to bring up the ID screen because the front panel buttons are a little finicky to register touch/presses.As a reminder to others who find this: After the reset, you'll ha...
To update this thread: I called customer support as suggested by James_C and they walked me through basic troubleshooting steps. In the end, the representative confirmed that it was a faulty part with the scanner. Because it's under warranty, he help...
Thanks for the input. I typically weigh the effort of "non-invasive DIY troubleshooting" versus the effort of repacking and returning the unit. In this case, I found out the error message is common with units that have bad scanning bed motors. I'm de...