How to change the RM1-4426-000 pickup roller of LBP7680CX

[SMITTEN]

Hi community member,

QUESTION: Does anyone know the procedure to replace the RM1-4426-000 pickup roller?

ISSUE DESCRIPTION: I would like to replace the  RM1-4426-000 pickup roller of the LBP7680CX. The pickup roller shaft needs to rotate in order to remove the pickup roller.

I could not find a method through the control panel or web interface of that printer.

I contacted Canon support: no solution found from their documentation.

Thanking you in advance.

Jeff

[Ron · Accepted solution]

Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.  The LBP7680CX isn't sold or supported by our team here at Canon USA.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.