10-17-2015 01:41 PM
10-19-2015 09:38 AM
Hello.
Is the printer being used wirelessly or with a direct USB connection?
Try installing the latest drivers (and IJ Network Tool if wireless) from our website. Visit the following link to access the downloads.
MX920 series Drivers & Software
If additional assistance is needed, find more help at Contact Us.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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