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Get Canon C5235 to send email from different IP

Specimen70
Apprentice

We are trying to get the printer/scanner to send email from another server. Problem is that it is using our domain as server, but we need to put an anti-spam record ("DMARC record") on our server to prevent scammers spoofing our domain.

 

Problem is that it also prevents the Canon C5235 printer/scanner from scanning to email and sending incoming faxes to email.

 

What we need is a way to get it to send from another IP address - any ideas on how to do this and how to configure the Canon C5235 to do this?

 

Can I just use a generic Gmail address to do this?  

 

(we use Google Apps for email through our domain currently)

1 REPLY 1

Danny
Moderator
Moderator

Hi, Specimen70! Thanks for posting!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area!

We hope this helps!

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