10-04-2024 07:24 PM
When performing a maintenance test print, my printer prints perfect clog and alignment results. However, when printing real documents, there is a vertical distortion on the left side of the print. I've included an image to show the problem. Is this a print head issue? I've performed numerous head clearing and alignment cycles but the issue persists. Why do test prints show that there's no issue when real prints do?
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.