12-21-2024 12:35 AM
I am getting widely spaced horizontal line gaps in the magenta printing. I did the print align test and it got worse. The black prints out fine without problems. I tried the manual, but the printed patterns don't look like the manual pattern. There is no magenta. I also did the print cleaning routine.
The procedure is poorly engineered. I should printout a pattern and then have the GX2020 scan it. If there isn't a fix within the weekend, I will trash this printer. I am disappointed. This printer didn't jam all the time like the other printers I have had, but it really should have better engineering for the issue of keeping the printing in alignment.
12/18/2024: New firmware updates are available.
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