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GX2020 Equally spaced horizontal line gaps in he magenta printing.

edwardsebesta
Apprentice

I am getting widely spaced horizontal line gaps in the magenta printing. I did the print align test and it got worse. The black prints out fine without problems. I tried the manual, but the printed patterns don't look like the manual pattern. There is no magenta. I also did the print cleaning routine. 

The procedure is poorly engineered. I should printout a pattern and then have the GX2020 scan it. If there isn't a fix within the weekend, I will trash this printer. I am disappointed. This printer didn't jam all the time like the other printers I have had, but it really should have better engineering for the issue of keeping the printing in alignment. 

 

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