Feed roller service for Maxify MB5320

[cprstn54]

It is lightly used but eight years old. To keep paper feeding I have to do "roller cleanings" and wiping with alcohol swabs.

In the days of old when copiers filled half the room, vendors would do "PM" (preventive maintenance) once a year to replace feed rollers and other parts.

Does Canon do this kind of service, or are we expected to buy a new machine every eight years?

From time to time I see a blob of black ink on my output, but can't see where the ink has deposited. Does Canon clean that up too?

Ken C

[Hector]

Hello,

Unfortunately, we do not have service centers that work on this model, but you can check for any third-party office equipment/printer repair in your area. If you would like to purchase replacement parts, you can contact our parts team at 1-866-481-2569.