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Feed roller service for Maxify MB5320

cprstn54
Contributor

It is lightly used but eight years old. To keep paper feeding I have to do "roller cleanings" and wiping with alcohol swabs.

In the days of old when copiers filled half the room, vendors would do "PM" (preventive maintenance) once a year to replace feed rollers and other parts.

Does Canon do this kind of service, or are we expected to buy a new machine every eight years?

From time to time I see a blob of black ink on my output, but can't see where the ink has deposited. Does Canon clean that up too?

Ken C

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