My printer started to get subtle streaks of color where it wasn't supposed to be, which I assumed to be a gradation problem. I ran the quick gradation auto correct setting, which had no effect, then bought paper to run the full gradation setting. After running it, prints had a strong blue tint to them, so I ran the full gradation correction again and it made no difference.
The issue could be caused by a toner problem or the fixing assembly/ITB need to be cleaned. In this situation, you can try attaching some sample images of the print issue and we can check what might be going on. For a more immediate resolution, you can try contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.
12/05/2023: New firmware updates are available.
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