Error 822 on MF753Cdw

[cam22]

Windows 11.  Connected via USB printer cable.  

I was printing a PDF.  Halfway through the print, it stopped printing and gave me the 822 error.  No matter what I try to print from now, PDF, Google Doc, etc. I get the 822 error.

I have reinstalled the drivers.  I have reset the network on the actual printer.  Nothing I'm doing has fixed the issue.  Can someone please help me?

Nothing else has changed.  Same internet (AT&T), same modem, etc.

Thank you

[Hector]

Hello, that error would point to a problem with the printer processing the PDF file. In this situation, you can try converting the file to another format or try printing another file type to see if you run into the same problem. We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.

1. Are you getting the error with a specific PDF file?

2. Are you able to perform a copy from the glass or print other file types from your computer?