07-26-2020 09:37 AM
HELP! I just purchases a cannon MF743 Color laser printer. I am running a macbook air on catalina. I can't get the double sided printing to stop. I looked under what is supposed to be presets and it says two sided printing is off. HELP as I am trying to print douments that have to be filled out for business. It has to be single sided.
07-28-2020 05:37 PM
Hi AngDLD.
If the two-sided printing is occurring, even after two-sided printing has been unchecked in the upper part of the print window, check the print sub-menus, particularly the Layout sub-menu. If this is occurring with even the Layout submenu set to single-sided, then the printer will need to be removed and then reinstalled using Canon's drivers (available free of charge HERE).
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.