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D550 and Big Sur 11.3?

johnthegrey
Apprentice

Since I upgraded to Big Sur 11.3, I cannot scan with my Canon D550 anymore. The MF tools say that it "cannot communicate with the scanner"

 

I tried to install the new version, but the website only has for up to Big Sur 11.2.3, and the install failed: it said "please add the printer" but I've already added the printer (in fact I can print just fine).

 

Is there anything I can do, short of waiting for Canon to upgrade their drivers?

 

 

For reference, the drivers page is:

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/black-and-white-laser/d55...

1 REPLY 1

johnthegrey
Apprentice

False alarm, after trying again it worked this time with the old drivers.

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