07-04-2016 12:26 PM
I set up a custom paper size of 11x14 inches for my new iPF 8400. My file is sized to 11x14, and prints perfectly on my Pro 100, but when I send it to the 8400 it cuts off a full inch of my image, giving me 3 normal small borders and one big one. I tried re-sizing the image to 10.75 x 13.75 inches, and it still cuts off a full inch of the image. Checking center image on page changes nothing, nor does fit to page. Printing from PS CC, Win 10. I'm missing something here-- just can't figure what?
Solved! Go to Solution.
07-06-2016 09:25 AM
Hi mk1051,
It is recommended that you contact live technical support for assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays.
07-06-2016 09:25 AM
Hi mk1051,
It is recommended that you contact live technical support for assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.