07-04-2016 12:26 PM
I set up a custom paper size of 11x14 inches for my new iPF 8400. My file is sized to 11x14, and prints perfectly on my Pro 100, but when I send it to the 8400 it cuts off a full inch of my image, giving me 3 normal small borders and one big one. I tried re-sizing the image to 10.75 x 13.75 inches, and it still cuts off a full inch of the image. Checking center image on page changes nothing, nor does fit to page. Printing from PS CC, Win 10. I'm missing something here-- just can't figure what?
Solved! Go to Solution.
07-06-2016 09:25 AM
Hi mk1051,
It is recommended that you contact live technical support for assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays.
07-06-2016 09:25 AM
Hi mk1051,
It is recommended that you contact live technical support for assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.