11-20-2021 08:56 PM
My MFC8080WC printer's scanning and copying function produce blanks. Printing function works fine. I updated the firmware to the latest found on the Canon USA website. Still the issue is there. Any luck in getting it fixed?
11-24-2021 07:44 AM
11-24-2021 12:08 PM
Thanks for your advice! I am wondering whether there is a way to factory reset the printer, so that it would fix the issue.
11-24-2021 02:01 PM
01-03-2022 05:42 PM
Hello Udi2000,
If the scans and copies are blank, it would point to a problem with the scanner element and the MFC would need service. You can access your available service options using the link HERE to log into your My Canon account.
12/05/2024: New firmware updates are available.
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04/16/2024: New firmware updates are available.
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